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Our Repair Warranty
We certify the repairs to be free of defects in workmanship, and they are warranted for as long as the current vehicle owner/lessee herein referenced owns or leases the repaired vehicle.
The Sands Collision Center Lifetime Limited Warranty applies to all repairs performed by this facility, as well as repairs sublet by this facility to third-party providers. If a defect in workmanship is noted or observed, we will remedy such defect(s) in workmanship by re-repairing, re-painting, or re-finishing the specific defective components, parts, sections, or repair operations at no charge to you.
Our Parts Warranty
The parts and materials we use to repair your vehicle will be covered to the extent of any warranty or guarantee provided by the respective parts suppliers and/or manufacturers. With the Sands price match we’ll use OEM parts instead of aftermarket parts required by the insurance company when applicable.
Certifications & Associations
Claim Process
In order to make a claim under this Lifetime Limited Warranty, contact Sands Collision Center. Notify Sands Collision Center of the claimed defect, and allow them the opportunity to correct the condition. Sands Collision Center will not reimburse you for remedial repairs performed by you or another provider without our prior approval. Presentation of this certificate at the time of the claim will expedite the process.
Technology & Equipment
- Computer software: CCC Pathways, CDK
- Paint Booth: (3) Global, (2) Drive thru, (1) Drive in and 12 prep stations
- Frame Equipment: (2) Chief EZ Liner, Velocity Electronic measuring, Auto Robot cellette
- Welding Equipment: Overhead Track ProSpot, MIG welders, Miller Matci MIG welders
- Paint: PPG
- Alignment: (2) Hunter with electronic printout
Special Services
- ASE and I-CAR Certified technicians
- Concierge drop off locations valley wide.
- Free towing within 30 miles of our facility
- Towing Service: Western Towing 623-869-6916
- Enterprise Rent-A-Car
- Customer pick up and vehicle delivery
- Hours: Monday thru Friday, 7:30 am to 6pm and Saturdays, 8am to 1pm
Exclusions and Disclaimers
Sands Collision Center is Arizona’s state of art collision facility, dedicated to providing customers with outstanding customer service and quality repair. We have been serving the Phoenix community for 84 years and have earned our reputation as a leader in collision repair.
Schedule a collision repair or get an online estimate In Arizona, you have the absolute right to select the collision repair shop of your choice. Nobody can legally force you to use any specific repair shop.
This Lifetime Limited Warranty applies only to the work we have performed or sublet to third-party providers.
The following are specifically excluded from coverage under the Sands Collision Center Lifetime Limited Warranty:
- Pre-existing vehicle conditions and pre-accident damage.
- Conditions arising out of abuse or misuse of the vehicle.
- Result of negligence in the operation, maintenance, or care of the vehicle.
- Conditions resulting from subsequent accidents, damage, or repairs.
- Metal corrosion not related to defective workmanship.
- Scratches, dings, and stone chips that may occur from regular driving.
- Deterioration (normal wear and tear) associated with vehicle age and mileage.
Also excluded from this Lifetime Limited Warranty is any relief or remedy from incidental and consequential costs such as towing, rental car fees, travel or trip interruption costs, and consequential vehicle or component damage.
This warranty is non-transferable, is a complete and exclusive statement between customer and repairer, and contains all the representation of the parties. This warranty shall not be varied, supplemented, qualified, or interpreted by any prior course of dealing between the parties or by any usage of trade.
Happy Customers
“I had the privilege to work with a wonderful, intelligent young man named Daniel Nichols. This young man showed me that some of the youth of today have the same work ethic, professionalism, and kindness as I had growing up. He listened attentively to what my needs were and took action to help me achieve my desired outcome. I would highly recommend Daniel to any new customer.”
Paul B.
“After a horrible accident caused by a DUI driver, I was anxious about getting a new car, but Daniel made the experience so easy. He was kind, honest, and genuinely cared about helping us, not just making a sale. No hassle, no pressure… just quick, efficient, and compassionate service. My husband and I are so grateful. Ask for Daniel Nichols he’s the real deal!”
Rebecca G.
We Service All Makes & Models
At Sands Collision Center, we’re dedicated to getting every vehicle back on the road safely and looking its best. Our expert technicians are equipped and trained to service all makes and models, from compact cars to luxury sedans, rugged trucks, spacious SUVs, and everything in between. No matter what you drive, you can trust Sands to deliver top-quality collision repair and paint services with precision and care.
